Returns & Exchanges

At Midstate Containers, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a 30-day return policy for eligible items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or phone with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Item

  Securely pack the item in its original packaging, ensuring all manuals, parts, and accessories are included to avoid restocking fees.

• 3.
  Ship to Midstate

  Affix the provided shipping label or use a tracked carrier to send the package back to our main distribution center for inspection.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the item's condition, we will process your refund to the original payment method within 5-7 business days.